iXware - Enterprise Server
Digitalise your message traffic?
iXware offers the right solution for e-mail, fax, SMS and voice
The volume of information that reaches us - both in our personal and professional lives - still keeps increasing. Dealing efficiently and effectively with communication flows becomes more and more important to organizations. Unified Messaging (UM) addresses these communication issues. Use iXware to centralize, digitalize and archive all your message flows, creating transparency, greater responsiveness and ease of use.
iXware Features
Central mailbox
A clear overview of all your inbound and outbound messages (fax, SMS, telex and/or voicemail) in your e-mail client.
Server and client integration
iXware is a stand alone e-mail server (SMTP) which comes with its own client, the iXware Workspace. iXware is however most often fully integrated with existing e-mail applications such as MS Exchange/Outlook or Lotus Domino/Notes.
Distribution lists and delivery reports
One of iXware’s features is the possibility to create mailing lists to an unlimited number of recipients. The distribution lists can contain mixed transport (E-mail, fax and SMS) means.
Routing incoming messages
All incoming messages are routed by the iXware server to the personal inbox, ensuring privacy.
Delayed sending
iXware allows the user to send messages for delivery at any later date and time.
Priority
Messages can be sent with different levels of priority. Low priority sending can be used to take advantage of low cost telco hours
Archiving of messages
iXware’s Archiving Module can write messages and deliver data to any file on the customer’s network or to archiving applications as DocuShare and ScanFlowStore.
Multi site/tenant structure
Different operating companies or divisions can use a single iXware server, in single or redundant configurations. Each user group can be assigned its own ‘site’ within iXware.
Billing provisioning
iXware’s Billing Module delivers Call Detail Records (CDR’s) to billing applications. Service providers can charge companies, departments, users etc. for the actual use of iXware in any business model.
Support
iXware International’s professionals ensure support in collaboration with the local iXware organization and the customer’s reseller.
iXware benefits
Clear overview of in- and outbound messages (fax, SMS, voicemail, telex and e-mail) from the familiar desktop environment through integration with the existing applications.
Put a stop to unorganized heaps of paper and messy archives.
Save between 15 and 30 minutes per employee per day by improving the efficiency of internal and external communication. iXware’s Return on Investment is remarkably short.
Improve your responsiveness and service to your customers.
Simplify fax traffic for the user by adding fax functionality to the desktop.
Fast and easy delivery of SMS messages and SMS notification.
Excellent possibilities for database management and archiving.
Easy management and maintenance including Active Directory Support without modifying the schema.
Various options for professional product support.
High availability of messages through clustering and redundancy options.
Create an audit trail to comply with Sarbanes Oxley, Basel II, EU directives and a host of local laws and regulations.
