Bob's Tech Talk - Scanning to folders and beyond

We are all comfortable with scanning to folders and scanning to email from our MFD’s what comes next?

Always remember to ask a client what they will do with the documents once we have helped them scan the paper.

Would it help if we could :-

• Build a simple folder structure so they can find them again rather than a single folder with lots of scans.
• OCR the document before storing
• Split a large batch into separate documents to reduce scanning time
• Route to a User depending on information on the scanned page.
• Add index information to be imported into a DM or BPM solution
• Convert PDF’s into word or excel documents for editing.
• Would you like a simple workflow to authorise invoices or expenses

Using enhanced scanning features we can become an important part of the customers workflow and business processes. Some of the requests are a little strange like Scan to Print (that would be copying then) but if you don’t ask what the customer needs you will be missing opportunities.

Tip of the week

A simple barcode sticker on an document can allow users to reduce scanning time and streamline their incoming mail.

For information on the above, drop Bob an email to bob.mitton@fontware.com or give him a call on +44 (0) 1489 505075.